66 年報 Annual Report 2022-23 主要績效指標 Key Performance Indicators 2022-23 (Actual) （實際） 2022-23 (Target) （目標） 服務提供 Service Delivery 綜合服務項目數目 Number of integrated service projects accepted 6771 630 綜合學習課程學員人數 Number of people participated in fee-charging integrated learning courses 18,922 12,500 財務（港幣百萬元） Financial Result (HK$M) 綜合服務項目收入 Income generated from integrated service projects 565.2 483.7 綜合學習課程收入 Income from fee-charging integrated learning course projects 39.4 21.8 效益 Effectiveness 生產力局研討會/工作坊/會議/展覽/免費培訓課程及免費考察團參加人數 Number of people participated in HKPC’s seminars / workshops / conferences / exhibitions and non-fee-charging training courses and study missions 26,667 24,000 新研發項目數目 Number of new R&D projects 1002 60 引用生產力局專利新項目數目 Number of new projects using HKPC’s patents 463 30 客戶滿意指數 Customer satisfaction index 9.3 8.9 學員滿意指數 Learning participants satisfaction index 9.4 8.6 1 Of which 45 and 76 projects were also counted respectively under the KPIs of “Number of new projects using HKPC’s patents” and “Number of new R&D projects” as they meet the definition of the KPIs. 其中45個及76個項目亦分別計算在「引用生產力局專利新項目數目」及「新研發項目數目」的主要績效指標內，因為它們符合這 兩個主要績效指標的定義。 2 Of which 76 and 27 projects were also counted respectively under the KPIs of “Number of integrated service projects accepted” and “Number of new projects using HKPC’s patents” as they meet the definition of the KPIs. 其中76個及27個項目亦分別計算在「綜合服務項目數目」及「新研發項目數目」的主要績效指標內，因為它們符合 這兩個主要績效指標的定義。 3 Including 45 and 27 projects which were also counted under the KPIs of “Number of integrated service projects accepted” and “Number of new R&D projects” respectively. 其中45個及27個項目亦分別計算在「綜合服務項目數目」及「新研發項目數目」的主要績效指標內，因為它們符合這兩個主要績效指標的定義。
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